Backpack Exchange Launches Two-Step Withdrawal Process for FTX EU Customers
Backpack has launched a withdrawal process for former FTX EU users to reclaim their Euro funds following its acquisition of FTX EU.
Key Details of the Withdrawal Process
- The withdrawal process began on May 12, 2025.
- Users must complete a two-step process: KYC verification and submitting a withdrawal request.
- The KYC portal went live on April 1, 2025.
- Verification confirms users' identities based on their FTX EU account details.
- Only former FTX EU customers can participate; this does not include users from FTX International or those in the US bankruptcy case.
- After verification, users will see their claim balance in euros, representing the amount eligible for withdrawal.
Steps to Receive Funds
- Complete KYC verification through the Backpack EU platform.
- Log in and select the FTX EU Withdrawal Request option to submit a withdrawal form.
- Provide a recent bank statement that confirms identity and banking details matching the verification.
- Processing may take over a month due to high demand.
This initiative is part of Backpack's strategy to revive the FTX EU license and expand services in the European Union.