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Bybit Expands Partnership with Thredd for Global Crypto Debit Cards
Bybit's Global Expansion of Crypto Debit Cards
- Bybit has partnered with Thredd to expand its multi-currency crypto debit card program globally.
- The Bybit Card facilitates real-time spending of crypto as fiat through Visa and Mastercard, available in both virtual and physical formats.
- The cards are compatible with Apple Pay, Google Pay, and Samsung Pay, reaching over 2 million users worldwide.
- Partnership includes infrastructure support for card issuing, wallet tokenization, and real-time card control.
Concerns and User Complaints
- Numerous Reddit users reported unexplained account restrictions and blocked Bybit Cards since late 2022.
- Accounts were allegedly deactivated for compliance reasons without detailed explanations or appeal options.
- Users experienced frozen funds, with cases involving amounts from hundreds to tens of thousands of euros.
- Despite regulatory achievements, such as UAE approval, user issues remain persistent.
Cashback Program Criticisms
- Reports on Reddit claim the advertised 10% cashback rate is misleading; actual effective rate capped at 2.4% due to a $600 monthly limit.
- Complaints exist about missing cashback rewards and unresolved support tickets.
- Some users faced blocked reward points after extensive use, with Bybit citing unspecified campaign rule violations.
- Support responses were generic, with no appeals allowed.
Bybit, serving over 70 million users, remains a major player in integrating crypto with everyday payments through its card offerings. Responses to user complaints are pending from Bybit and Thredd.