Bybit Expands Partnership with Thredd for Global Crypto Debit Cards

Bybit's Global Expansion of Crypto Debit Cards

  • Bybit has partnered with Thredd to expand its multi-currency crypto debit card program globally.
  • The Bybit Card facilitates real-time spending of crypto as fiat through Visa and Mastercard, available in both virtual and physical formats.
  • The cards are compatible with Apple Pay, Google Pay, and Samsung Pay, reaching over 2 million users worldwide.
  • Partnership includes infrastructure support for card issuing, wallet tokenization, and real-time card control.

Concerns and User Complaints

  • Numerous Reddit users reported unexplained account restrictions and blocked Bybit Cards since late 2022.
  • Accounts were allegedly deactivated for compliance reasons without detailed explanations or appeal options.
  • Users experienced frozen funds, with cases involving amounts from hundreds to tens of thousands of euros.
  • Despite regulatory achievements, such as UAE approval, user issues remain persistent.

Cashback Program Criticisms

  • Reports on Reddit claim the advertised 10% cashback rate is misleading; actual effective rate capped at 2.4% due to a $600 monthly limit.
  • Complaints exist about missing cashback rewards and unresolved support tickets.
  • Some users faced blocked reward points after extensive use, with Bybit citing unspecified campaign rule violations.
  • Support responses were generic, with no appeals allowed.

Bybit, serving over 70 million users, remains a major player in integrating crypto with everyday payments through its card offerings. Responses to user complaints are pending from Bybit and Thredd.