Coinbase Achieves A+ Rating with Better Business Bureau
Brian Armstrong, CEO of Coinbase, announced that the company achieved an A+ rating from the Better Business Bureau, crediting the customer experience team's efforts.
Key Highlights
- Coinbase focuses on enhancing customer service and support.
- The exchange recently faced a 30-minute downtime of its Ethereum-based Layer-2 solution, Base, due to a technical fault.
- Coinbase plans to raise $2 billion through a private offering of convertible senior notes for corporate purposes and strategic investments.
- The notes are aimed at qualified institutional buyers and will mature in 2029 and 2032.
- Recent partnerships include integration with Samsung Pay and a collaboration with JPMorgan Chase for enhanced services.
This performance indicates Coinbase's commitment to quality service despite some operational challenges. Strategic moves suggest potential future acquisitions to expand its market position.