Coinbase Data Breach Exposes 69,000 Users in $400 Million Incident

A court filing has disclosed details about a significant data breach at Coinbase, affecting over 69,000 users and causing $400 million in damages.

  • Ashita Mishra, an employee at TaskUs's Indore office in India, was identified as the insider responsible for stealing sensitive customer information starting September 2024.
  • Mishra allegedly photographed up to 200 customer records daily, including names, emails, addresses, bank account details, balances, and Social Security numbers.
  • Each record was sold to hackers for $200, leading to impersonation and fraud against Coinbase users.
  • The operation was described as a hub-and-spoke conspiracy involving TaskUs supervisors and team leaders.

TaskUs Allegations

  • The complaint accuses TaskUs of negligence, fraud, and suppressing the breach's extent.
  • Plaintiffs claim TaskUs fired 226 employees in Indore and dismantled its human resources investigation team to conceal the breach.
  • TaskUs allegedly failed to disclose the incident during its $1.6 billion acquisition by Blackstone, indicating a "pattern of concealment."

Coinbase Response

  • Coinbase stated that less than 1% of active users were impacted and took swift action once the breach was uncovered.
  • The company reimbursed affected customers, provided free credit monitoring and identity restoration services, and ended its relationship with TaskUs.
  • A $20 million bounty program was launched for information leading to arrests and convictions related to the breach.