CoinDesk
31 May 2025
1 0

Coinbase Warns Customers of Phone Scams Following Recent Data Breach

Coinbase does not call customers to notify them of account compromises, a common scam tactic. An incident recently highlighted this issue when an individual received a phone call from someone claiming to be from Coinbase support.

Key Points

  • The call claimed the receiver's Coinbase account was compromised due to a data breach.
  • Coinbase officials confirmed that they would never make such calls; communication is done via email.
  • Scammers often use similar tactics to extract personal information or funds.
  • The caller attempted to create urgency by offering to freeze the account for security.
  • Follow-up emails from the scammer contained suspicious elements and incorrect sender addresses.
  • Scammers may not have specific information about victims' assets, as in this case where the victim had no funds in their Coinbase account.

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