Founded in 2014, the EXMO exchange is a centralized platform. According to CoinGecko, the exchange has a medium (7) trust score. As of August 2025, 86 cryptocurrencies are traded on the exchange, with BTC/USDT being the most active trading pair. The highest trading volume in the last 30 days was reached on 12 May, amounting to 4,079 BTC.
Participants of the Russian-speaking segment of the crypto community often face language and other barriers: most popular cryptocurrency exchanges are tailored for foreign audiences. As a result, users have to make compromises: putting up with the lack of translation and other inconveniences.
An exception to the rule is the EXMO exchange. The trading platform not only solved the language barrier issue by providing a fully localized interface but also found a way to simplify investors' entry into the market by offering a range of crypto-fiat gateways. Learn more about the features of EXMO in our review.
Characteristics of the EXMO Exchange
The exchange was created on February 25, 2014. According to project representatives, the development of technical solutions took place over the course of a year. The official website of EXMO can be found at this link. Other project resources:
According to official sources, the project is registered in the United Kingdom. As of February 4, 2020, the exchange ranks 94th in the rating of trading platforms based on adjusted trading volume data.
Data: CoinMarketCap
History of EXMO
EXMO is a multilingual platform. The exchange's website has been translated into 12 languages. Full localization has made the exchange one of the most popular trading platforms in Russia and the CIS countries. The project has also proven to be in demand due to the ability to purchase digital assets for fiat. This offer applies to rubles. The platform's team highlights the following key advantages:
A wide selection of methods for depositing/withdrawing assets.
High level of security.
Low fees.
A large number of available assets for trading.
High speed of customer support response.
Currently, representatives of the exchange also draw new users' attention to their extensive experience.
The history of EXMO's development looks standard: at the time of opening, a campaign was organized to attract new users. At the same time, work was initiated to organize the listing of liquid assets.
An outstanding episode in the platform's history could have been the launch of an ICO, for which preparations were made throughout 2018. However, later the project team decided to abandon the idea of conducting an initial coin sale. The official reason was to close the funding issue necessary to cover the platform's needs.
Accessing the EXMO Personal Account
A personal account is assigned to registered users. The process of creating an account includes the following steps:
Entering a username, email address, and password.
Familiarizing oneself with a series of agreements.
Immediately after entering the information and clicking the "register" button, the system redirects the user to their personal account.
Transition to account creation
Verification on EXMO
Until 2020, users could start working immediately after creating an account. Currently, all new traders are required to undergo verification. EXMO has established a number of restrictions regarding user accounts that have not provided the necessary information to the platform. These include:
Restrictions on deposits and withdrawals;
Restrictions on conducting trades.
Example of a restriction for an unverified user
To work comfortably on EXMO, it is necessary to undergo verification. You can find the link to the corresponding section in your personal account (see screenshot above).
How to Pass Verification on EXMO
The verification process consists of several stages:
Identity confirmation. Verification is carried out through screenshots of documents. The latter must be provided in the verification application.
Selfie photo. Providing the administration with a photograph where the user holds a document confirming their identity. This procedure allows for verification of the person's reality.
Confirmation of residential address. Information may be required in case any violations by the user are detected. Additionally, address details help EXMO control the flow of traders from jurisdictions where bans on working with digital assets are imposed.
Confirmation of payment card. Data about the bank servicing the client allows EXMO to expand the list of sources of information about the user. Furthermore, if transaction confirmation is needed, the system can compare payment details.
Passing verification
Additionally, the page contains a link to a Telegram channel, where verification can also be carried out. At the time of writing this review, this functionality was not operational.
According to user reports, checking the information provided in the "verification" section can take from a couple of hours to several days. In most cases, specialists manage to verify documents on the same day they are submitted.
Message from the bits.media forum
Important! To fully operate on the platform, all 4 verification steps must be completed.
What Documents Are Needed for Verification on EXMO
To undergo the procedures, a document confirming the identity of the account owner is required. Identity verification is carried out using a scan of the passport. For the selfie photo, an ID card, passport, or international passport will suffice. The residential address can be confirmed using the following documents:
A document confirming registration, issued by local authorities.
A bank statement.
A utility bill.
Tax documents.
Additionally, during verification, the user may provide the following documents:
Court documents.
Documents issued by government or other competent authorities.
The founders of the exchange are entrepreneurs Eduard Anufriev and Ivan Petukhovsky. The platform's staff, including support specialists, operates on a semi-anonymous basis: the maximum information available to users is the names of some project representatives.
At the time of writing this review, EXMO is hiring employees. The vacancies imply work in Russia, Ukraine, and the United Kingdom.
Cryptocurrency Trading Pairs on EXMO
As of the time of writing this review, the platform offers 171 trading pairs. Among the assets available on the exchange are fiat, cryptocurrencies, and stablecoins.
The number of trading pairs as of February 4, 2020, as well as data on the number of active traders and daily trading volume. Source: EXMO official website
The exchange interface allows sorting the overall list by 5 main assets. These include:
For each of the presented assets, the site has a table that collects all trading pairs with them.
Table of trading pairs for the ruble. Data: EXMO official website
As of the time of writing this review, the most traded pair on the exchange is BTC/USD. In second place is BTC/RUB.
Top 10 most traded pairs on EXMO as of February 4, 2020. Data: CoinMarketCap
At the same time, the platform's team regularly conducts listings of new cryptocurrencies in demand in the market. One of the latest added coins was Ontology (ONT).
You can familiarize yourself with the complete list of assets and the fees set by the platform for operations with them (including information about limits) in the corresponding section of the exchange.
What are EXMO Codes
EX-CODES allow for reducing transaction costs. To obtain a code, you need to go to your wallet, select the asset of interest, and click the "withdraw" button. In the window that opens, the system will suggest selecting an EX-CODE.
The codes can be used for conducting operations within the exchange, as well as for organizing fund transfers outside it. EX-CODE is a tool that makes transactions cheaper.
About Customer Support
Communication with representatives of the platform responsible for solving user problems occurs via email. The official e-mail of EXMO's support service is support@exmo.com. Users note the quick response speed to requests.
Users can also reach out to exchange representatives on specialized threads on third-party platforms. An example is the EXMO section on the bits.media forum.
EXMO Wallet: Overview of the Section
The wallet is one of the main sections of the platform. Unlike full-fledged wallets for cryptocurrencies, it only presents current information about the user's available funds. The view of the wallet can be customized according to specific user requirements: to withdraw necessary assets and remove others from the main panel, you need to go to the "settings" section.
The "settings" section of the EXMO wallet
How to Create a Wallet
Technically, the "wallet" section represents a collection of wallets allocated for working with different assets. All functionalities become available to the user immediately after registration. The only thing required from the trader is to customize the appearance of the wallet (if necessary).
How to Fund Your Wallet
Each wallet allocated for a specific asset is funded separately. For this, corresponding deposit buttons have been placed next to all positions.
How to Withdraw Money from Your EXMO Wallet
To withdraw the desired asset, you need to find the "withdraw" button next to it in your wallet and choose the appropriate method.
EXMO: Details on Depositing and Withdrawing Funds
The exchange provides users with a comprehensive set of tools for working with available funds. The available options for depositing and withdrawing assets will be discussed next.
Options for Funding Your EXMO Wallet
To deposit funds into the platform account, you need to go to your wallet. There are two buttons next to each asset: "deposit" and "withdraw." You need to click the button responsible for funding your account. Depending on the asset, the options for carrying out the operation may differ. The interface available for funding a ruble account looks as follows at the time of writing this review:
Funding options for the ruble account on EXMO
If a user needs to fund a cryptocurrency wallet, the available options may be represented by other services.
Funding options for the Bitcoin wallet on EXMO.
Important! A feature of EXMO is the frequent change of available options for depositing and withdrawing funds. For example, at 08:00, a gateway for funding via Yandex.Money may be opened for a user. After 5 minutes, this option may disappear.
The reason is that EXMO tries to regulate the load level on the gateways. If one of them becomes overloaded, the flow of new operations stops. Often, EXMO users have to wait for a suitable option to appear.
Response from EXMO support regarding the reasons for periodic suspensions of some deposit and withdrawal gateways
Depositing to EXMO from a Card
A plus for the platform is the ability to quickly fund an internal exchange account from bank cards. To clarify fees, you need to go to your wallet and click the "deposit" button next to the fiat of interest.
Withdrawing Money and Cryptocurrency from EXMO
The functionality for withdrawing funds from the exchange is also located in the "wallet" section. This section is located on the top panel of the platform. To see available withdrawal options, you need to click the "withdraw" button next to the asset of interest.
EXMO wallet interface
Withdrawal options may differ depending on the asset. In most cases, there is one set of gateways for fiat and another for cryptocurrencies.
Withdrawing ETH from EXMO
As of the time of writing this review, the following withdrawal options are available for Ethereum (ETH):
As of February 2020, the exchange offers the possibility of withdrawing rubles to QIWI. The transfer amount must exceed 1,000 rubles. The fee is 2%.
Withdrawing from EXMO to a Card
The platform also provides functionality for direct withdrawal of funds to bank cards. Rubles, for example, can be transferred to Visa and MasterCard plastic cards. The commission for the operation is 4.49% + 60 rubles (as of 04.02.2020).
How to Withdraw from EXMO to Privatbank or Sberbank Card
The exchange does not differentiate cards by issuing banks. The platform works with Visa or MasterCard plastic.
EXMO Exchange: Nuances of Organizing Fund Withdrawals
Unfortunately, the platform does not specify exact timelines for deposits and withdrawals. When forming a request, only the deadlines set by the system may be displayed. The speed of deposits and withdrawals also depends on the load level of the platform's gateways. The project team does not provide information about the status of these without a special request.
As a result, funds may arrive on the platform anywhere from 5 minutes to 20 hours - it all depends on the current load level of the system and the user's luck.
EXMO Does Not Withdraw Money
As with many other platforms, the exchange may experience disruptions. These can lead to a number of undesirable consequences, including difficulties in organizing fund withdrawals. According to reports from EXMO users left on forums, most problems are resolved quickly.
Reasons and What to Do
In some cases, the duration of fund withdrawals may depend on the load level of the gateways. If questions arise, it is necessary to contact the platform's support service.
EXMO Security Measures
The platform's team has developed a set of measures ensuring a high level of security while working on the exchange. These include technical solutions presented in users' personal accounts. The safety of access to the account and the funds stored in the wallet is ensured through:
A notification system.
API access settings from specific IP addresses.
Authorization of new IP addresses upon request.
Google Authenticator and SMS identification systems for users.
Users can also track access history at any time. This functionality allows them to ensure that all visits to their accounts were authorized.
Interface of the security section in the exchange's personal account
Reviews about EXMO Exchange
No matter how much company specialists try to avoid conflicts, negative reviews about the exchange and its problems that arise during operation periodically appear online. Many users complain about the not-so-clear system for processing deposit and withdrawal requests. For example, one user discovered the disappearance of a necessary record for confirming a transaction:
Message from the bits.media forum
Many traders also complain about difficulties associated with mandatory verification:
Message from the bits.media forum
Including, residents of Crimea faced problems with identity verification:
Message from the bits.media forum
In positive reviews, most users note the promptness of customer support and the effectiveness of improvements being made to the platform.
Advantages and Disadvantages of EXMO
Advantages
Disadvantages
Availability of a full Russian-language interface.
Necessity to undergo verification.
Access to funding the platform and withdrawing funds through various gateways.
Not the lowest fees in the market, despite claims from platform representatives.
A large number of trading pairs.
Availability of all necessary tools for professional trading.
Prompt customer support.
A large number of security tools.
Regular updates of listings.
Conclusion
The EXMO platform provides traders with a wide range of opportunities for trading both digital assets and traditional financial instruments.
The complete localization and the ability to deposit/withdraw funds in various ways, combined with the extensive experience of the project specialists and the absence of critical complaints from regular users, allow considering the platform as an option for regular use.